Case Study | Healthbase

Client

Industry

Healthcare

Website

Healthbase needed to speed up the launch of a crucial AI-powered feature that would intelligently match patients with the right caregivers. With no internal capacity to scale development, they partnered with us to bring in seasoned interim developers who could plug into their team quickly.

The Challenge

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Healthbase is a platform bridging patients with healthcare services and caregivers, aimed to launch a new AI-driven feature to improve caregiver-patient matching. The goal was to match users not only by availability but also by medical needs, personality fit, and user preferences. However, their internal team lacked the bandwidth and experience to deliver this on a tight deadline.

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The Solution

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To address the challenge, our team adopted a strategic and methodical approach:

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Built the backend logic for caregiver matching powered by ML models.
Integrated AI logic into the existing caregiver search interface.
Ensured GDPR-compliant data handling throughout the feature.
Supported user testing and iteration cycles ahead of public release.

The Results

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We achieved several notable outcomes:

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Launched AI matching feature in just 5 weeks.
Improved caregiver match satisfaction scores by 28% in first month.
Reduced search-to-booking time by 35%.
Full integration with platform’s existing infrastructure and analytics tools.

Our interim developers gave Healthbase the speed and confidence to launch an intelligent matching feature that’s already transforming patient experience.